Before you book
Terms of service & booking terms
A beautiful experience deserves a clear plan. Please read these terms before sending your photoshoot request.
50% deposit
30 days before
Full refund
Terms of service
Who you contract with. This website and our photoshoot services are provided by Lifestyle Photography Ltd, trading as Flying Dress Africa. When you book, you are contracting with Lifestyle Photography Ltd.
Acceptance. By using this website or booking a shoot, you agree to these terms. You must be of legal age or have authority to act for your organisation, and you must give accurate information and keep your account credentials confidential.
Payments. Payments are processed securely by Stripe. Card details are entered on Stripe's secure payment form and are never stored on our website. Tax is calculated and collected at checkout where applicable. Payment, billing, cancellation and refund mechanics are also governed by Stripe's terms. See our Refund Policy and Privacy Notice.
Our services include destination photography sessions, gown experiences, gift vouchers and online delivery of images. Your chosen package and agreed booking details determine what is included; custom requests require a confirmed quote.
Acceptable use. You must not use the site unlawfully, for fraud or spam, to infringe intellectual property, or to interfere with its security (including malware, probing or scraping). This includes the AI Vision Planner: do not submit unlawful or infringing content; AI suggestions may be inaccurate and are inspiration only. Read our Acceptable Use Policy, which forms part of these terms.
Intellectual property. We retain ownership of the website, its software, content, branding and photography, except the personal-use rights granted to you in your delivered images.
Your content and image rights. You retain rights to content you provide and grant us a limited licence to host and process it to provide your services. Delivered images may be used for personal, non-commercial purposes; commercial licensing requires written agreement. Do not resell our software or reverse engineer it, bypass technical limits or redistribute material without permission. Report infringement to info@flyingdressafrica.com; repeated infringement may result in termination.
Service level and liability. We do not guarantee uninterrupted or error-free website or AI performance. We will provide booked services with reasonable care and skill. To the extent permitted by law, we exclude implied warranties that may lawfully be excluded and indirect business losses, and limit liability to fees paid for the affected service. Nothing excludes your statutory consumer rights or liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or anything that cannot lawfully be limited.
Suspension & termination. We may suspend or end access for material breach, non-payment, security or fraud risk, or repeated or serious policy violations.
After access ends. Contact us to request access to your booking records or delivered images. Gallery access remains subject to the delivery period notified to you; record retention is explained in our Privacy Notice. Termination does not cancel applicable refund or data-protection rights.
Law and complaints. These terms are governed by the laws of England and Wales, without removing mandatory protections or court rights in your country of residence. Please contact info@flyingdressafrica.com first so we can try to resolve a complaint.
Changes. We may update these terms for future use and bookings. Updates do not retrospectively change the terms accepted for an existing booking without your agreement or a legal requirement.
Booking terms
Deposit & booking confirmation
A 50% deposit is required at the time of booking to secure and confirm your photoshoot date. Submitting a booking request alone does not reserve the date; it is only fully booked once the deposit has been received. Payment of the deposit confirms that you have read, understood and agreed to these payment terms.
Final balance
The remaining 50% balance is due in full 30 days before your scheduled photoshoot. If the balance is not received by the due date, the booking may be cancelled and the deposit may be retained in accordance with the cancellation policy. For dates requested within 30 days, the full amount is due to secure the date.
Invoices & payment
Your FDA booking reference identifies this request and its payments. You can choose full payment or a 50% deposit for eligible signature shoots, with the remaining 50% due 30 days before the shoot. An invoice with the FDA reference will be issued for the final payment. For custom experiences, we will confirm the price and payment instructions after reviewing your request. Submitting the form itself does not collect payment or confirm availability.
Client cancellations & refunds
Every order comes with a 30-day money-back guarantee: you can request a full refund within 30 days of your order date. After that, cancellations are handled by notice before the shoot: 30 or more days before, a full refund; 15–29 days before, a 50% refund; within 14 days, we will offer to reschedule or issue a credit voucher, and any refund request is reviewed under our Refund Policy. Refunds are processed by our payment provider Stripe — request one by emailing us. See our Refund Policy at /refund-policy.
Cancellations by us
If we cancel your photoshoot, we will issue a full refund within 14 working days.
Adverse weather
If adverse weather prevents the shoot, we will first try to agree an alternative date or time. If no alternative can be agreed, you may choose a 50% refund or a credit voucher valid for one year from the original booking date. The voucher will be issued within 5 working days of cancellation.
Changes to your booking
Requests to change a shoot date or location are subject to availability and must be made with sufficient notice. Contact us as early as possible; a change is not confirmed until we agree it with you.
Your images
Your image gallery will be available to preview via Pixieset within 48 hours of the shoot. A downloadable gallery link and PIN will be supplied within 7 working days.
Wardrobe & image use
Flying dresses and gowns remain our property. You are responsible for damage beyond normal wear and tear. We may use images in our portfolio and marketing unless you opt out in writing at the time of booking.
Questions & complaints
For questions, complaints, cancellations or refund requests, email info@flyingdressafrica.com.
Questions? info@flyingdressafrica.com
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